Contact

Get in Touch with Fitz

Have a question about our handmade scrunchies, your order, or a collaboration idea? We’d love to hear from you. Our team in Bali, Indonesia is here to help with product inquiries, customer support, wholesale requests, and general questions.

Customer Support

Need help with an order, product details, or shipping information? Contact us anytime and we’ll respond as soon as possible.

Business & Collaboration

For partnerships, wholesale inquiries, brand collaborations, or media requests, please reach out with your details and proposal.

General Inquiries

If you have any questions about Fitz products, materials, sizing, or availability, feel free to send us a message. We’re happy to assist you.

Response Time

We typically reply within 24–48 hours during business days.

Location

Bali, Indonesia
(Exact address shared upon request for privacy and security.)

Why Contact Fitz?

Because every Fitz piece is handmade with care using selected fabrics to create hair accessories that are stylish, comfortable, and gentle on your hair. Your experience matters to us, and we’re here to make sure you’re happy with every purchase.